Welcome to the online access portal! We are pleased to offer our visitors access to government services online, 24 hours a day, 7 days a week.

We strive to deliver powerful e-government services and provide valuable information about our community while making your interactions with us more efficient, convenient, and interactive.

Please be advised: The State has mandated certain notices that may affect your business. You may review the notices at: Statebusinessnotices.hdlgov.com

To get started, please select one of the service portals below:
 BUSINESS LICENSE PORTAL

Please proceed to the Business License portal in order to perform any of the following functions:

  • Submit a Business License Application
  • Renew a Business License
  • Pay a Balance Due
  • Close a Business License
  • Search for Licensed Business
  • Create or sign in to account profile
  • Report a problem
  • Request Account Information Update
If you need further assistance, you are welcome to contact us at pacifica@hdlgov.com or by phone at (650) 290-6303.



 TOT PORTAL

Please proceed to the TOT portal in order to perform any of the following functions:

  • File and Pay TOT
  • Pay an outstanding balance for TOT
  • Report a problem
  • Respond to a notice of non-compliance
If you need further assistance, you are welcome to contact us at pacificaTOT@hdlgov.com or by phone at (650) 290-6303.



 STR PERMIT PORTAL

Please proceed to the STR Permit portal in order to perform any of the following functions:

  • Apply for an STR Permit
  • Renew your STR Permit
  • Pay a balance due for STR Permit
  • Report a problem
If you need further assistance, you are welcome to contact us at pacificaTOT@hdlgov.com or by phone at (650) 290-6303.